International Bpo Executive

Uvm Diligent Infotech Pvt.Ltd has an opening for an International Bpo Executive based in Sector 62 - Noida, Delhi. You can earn up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, International | Languages : English

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, International
• Languages: English
• Someone customer-first and calm under pressure

Job details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Work mode: Office-based
• Openings: 5
• Employment type: Full time
• Timings: 7:00 PM - 4:00 AM | Monday to FRIDAY
• Interview timings: 5:00 PM - 8:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Uvm Diligent Infotech Pvt.Ltd reviews applications regularly.