International Bpo Executive

V Catch wants to bring on an International Bpo Executive for its Mathikere, Bengaluru team. The pay goes up to ₹23,000/month. There are 10 open positions.

Note from the employer

Handle Inbound Customer Calls And Resolve Queries Effectively Provide Accurate Information Related To Services And Processes Ensure High Customer Satisfaction On Every Interaction Escalate Unresolved Concerns To The Appropriate Team Maintain Call Quality, Productivity, And Process Standards Update Customer Details And Call Notes . 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Salary

Salary: ₹18,000 – ₹23,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Mathikere, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — V Catch reviews applications regularly.