Malayalam Voice Process

V Catch is looking for a Malayalam Voice Process to join its team in Mathikere, Bengaluru. The pay goes up to ₹16,000/month. 10 candidates will be hired for this role.

Note from the employer

Collection Loans From Malayalam Customers. Languages : Malayalam

What you get

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Malayalam
• Good English
• Freshers can apply
• Languages: Malayalam
• You are polite and calm under pressure

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Mathikere, Bengaluru, Karnataka
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by V Catch.