Voice Process Associate

Looking for a Voice Process Associate role in Mathikere, Bengaluru? V Catch is hiring now. The pay goes up to ₹20,000/month. The team is filling 20 vacancies.

In the employer’s words

Call Customers And Resolve The Querries And Negotiate. Languages : Gujarati, Bengali, Punjabi, Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Punjabi
• Good English
• Freshers can apply
• Languages: Gujarati, Bengali, Punjabi, Hindi, English
• Someone customer-first and calm under pressure

Salary

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Location: Mathikere, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to V Catch today.