Voice Process Associate

V Catch has an opening for a Voice Process Associate based in Koramangala, Bengaluru. 20 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Inside Sales , Customer Support, Telesales. Languages : Hindi, English

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and calm under pressure

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Koramangala, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to V Catch today.