Telecaller

V Ghewarchand Jasraj Jewellers is looking for a Telecaller to join its team in Chickpet, Bengaluru. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Should Have Detailed Idea Of Handling Customer Calls. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, Complaint handling, Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Job location: Chickpet, Bengaluru, Karnataka
• Work type: Work from office
• Timings: 11:00 am - 7:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by V Ghewarchand Jasraj Jewellers.