Telecaller

Looking for a Telecaller role in Patamata, Vijayawada? V Infra Developers is hiring now. Great for first-time job seekers. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, Complaint handling and Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Job at a glance

• Work location: Patamata, Vijayawada, Andhra Pradesh
• Work mode: On-site
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with V Infra Developers.