Customer Care Executive- Female

V L Shiksha Sansthan Pvt Ltd is looking for a Customer Care Executive- Female to join its team in Sector 69 - Noida, Delhi. Salary is up to ₹15,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Inbound, Sales, Domestic, International, Outbound | Marketing

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Domestic, Inbound, International, Marketing, Outbound, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Inbound, Sales, Domestic, International, Outbound
• Marketing
• A patient, calm under pressure attitude

Job details

• Job location: Sector 69 - Noida, Delhi, Delhi
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to V L Shiksha Sansthan Pvt Ltd today.