Telecaller

Join V R Builders as a Telecaller in Gomti Nagar, Lucknow. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Typing speed, Complaint handling and Hindi and English
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Position details

• Location: Gomti Nagar, Lucknow, Uttar Pradesh
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with V R Builders.