International Bpo Executive

V Teleservices has an opening for an International Bpo Executive based in Ghansoli, Mumbai. There are 30 open positions. The pay goes up to ₹40,000/month. Great for first-time job seekers.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

Salary and benefits

Compensation: ₹15,000 – ₹40,000 per month.

Key responsibilities

As an International Bpo Executive, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Interview: 7:00 PM - 10:00 PM | Monday to Friday
• Vacancies: 30
• Employment type: Full time
• Work type: Work from office
• Working hours: 7:30 PM - 4:30 AM | Monday to Friday

Apply today and take the next step in your career with V Teleservices.