Operation Manager

V tronik Pvt Ltd is looking for an Operation Manager to join its team in Peenya, Bengaluru. There are 10 open positions. Salary is up to ₹40,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Hindi and English, Active listening, Typing speed, Complaint handling
• Good English
• More Than 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

What you get

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Job location: Peenya, Bengaluru, Karnataka
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to V tronik Pvt Ltd today.