Operation Executive

A new Operation Executive role is open at VAIBHAV PRAKASH JAULKAR (WeMee Store), Budhwar Peth, Pune. The pay goes up to ₹25,000/month. The team is filling 10 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Manage Operations

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Manage Operations
• Basic English
• 1 - 2 Years Experience Compulsory.
• Manage Operations
• You are calm under pressure and customer-first

What you get

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Job location: Budhwar Peth, Pune, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by VAIBHAV PRAKASH JAULKAR (WeMee Store).