Telecaller

Vakson Consultancy is hiring a Telecaller in Ulkanagari, Aurangabad. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Verbal communication, Complaint handling, Hindi and English
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Position details

• Location: Ulkanagari, Aurangabad, Maharashtra
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Vakson Consultancy reviews applications regularly.