Phone Banking Officer

Valde Tech India Private Limited wants to bring on a Phone Banking Officer for its Bommanahalli, Bengaluru team. Salary is up to ₹40,000/month. 20 candidates will be hired for this role.

Note from the employer

Banking Voice Process For A Leading Bank In India (Direct Payroll) . We Are Looking For Phone Banking Officers With Strong Communication Skills . Handle Inbound Banking Customer Calls, Resolve Queries, Retain Customers And Promote Banking Products. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales, Mutual Funds | Marketing | Languages : Telugu, Hindi, Kannada, Malayalam, Tamil

Salary and benefits

Compensation: ₹25,000 – ₹40,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Hindi, Inbound, Kannada, Malayalam, Marketing, Mutual Funds, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales, Mutual Funds
• Marketing
• Languages: Telugu, Hindi, Kannada, Malayalam, Tamil
• A patient, calm under pressure attitude

Position details

• Job location: Bommanahalli, Bengaluru, Karnataka
• Work type: Office-based
• Vacancies: 20
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Friday
• Interview: 11:00 AM - 2:00 PM | Monday to Friday

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