Vrm (Virtual Relationship Manager)

Start your next role as a Vrm (Virtual Relationship Manager) with Valde Tech India Private Limited in Bommanahalli, Bengaluru. The pay goes up to ₹42,000/month. 10 candidates will be hired for this role.

Note from the employer

Direct Bank Roles. Insurance Renewal/Sales. Virtual Relationship Manager (Vrm) In A Bank Typically Plays A Key Role In Managing And Nurturing Client Relationships. Reach Out To Clients To Discuss Matters Related To The Client'S Portfolio. Responsible For Up Selling, Cross- Selling, Providing Regular Market Information And Updates To The Customers. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Kannada, English | Type : Mutual Funds

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Kannada, Mutual Funds, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Kannada, English
• Type: Mutual Funds

Salary and benefits

Compensation: ₹25,000 – ₹42,000 per month.

Position details

• Location: Bommanahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Openings: 10
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Friday
• Job type: Full time

Click Apply to send your profile to Valde Tech India Private Limited. It takes less than a minute.