Area Operations Manager

ValetEZ wants to bring on an Area Operations Manager for its Dooravani Nagar, Bengaluru team. The pay goes up to ₹38,000/month. 10 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Tamil, Telugu, Kannada, Hindi, English

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Kannada, Marketing, Tamil, Telugu
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Tamil, Telugu, Kannada, Hindi, English

Compensation

Compensation: ₹35,000 – ₹38,000 per month.

Position details

• Work location: Dooravani Nagar, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — ValetEZ reviews applications regularly.