Tellcalling

Var Vadhu Jodi wants to bring on a Tellcalling for its Husainganj, Lucknow team. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: English, Hindi
• Female Only
• No English required
• Freshers can apply
• Languages: English, Hindi
• A calm under pressure, polite attitude

Key responsibilities

As a Tellcalling, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Salary

Salary: ₹7,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Husainganj, Lucknow, Uttar Pradesh
• Interview timings: 11:00 AM - 3:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 10:00AM - 5:40PM | Monday to sunday
• Job type: Full time
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Var Vadhu Jodi reviews applications regularly.