Telecalling Team Leader

Looking for a Telecalling Team Leader role in Kaushambi - Ghaziabad, Delhi? Varahamurti Flexirub Industries Private Limited is hiring now. The pay goes up to ₹30,000/month.

In the employer’s words

Key Responsibilities:Lead, Manage, And Motivate A Team Of Telecallers.Set Daily, Weekly, And Monthly Calling And Sales Targets.Monitor Team Performance, Including Calls, Connects, Follow-Ups, Conversions, And Revenue.Ensure Proper And Timely Follow-Up With Leads And Prospects.Listen To Calls And Conduct Regular Quality Checks. More Than 2 Years Experience Compulsory. | Type : Sales

What you will do

As a Telecalling Team Leader, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales

What you get

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Work location: Kaushambi - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Vacancies: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Varahamurti Flexirub Industries Private Limited.