Operation Manager

Looking for an Operation Manager role in Adajan, Surat? Vardaan Hr Solutions is hiring now. Salary is up to ₹35,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Skills Needed : Email | Basic Excel

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Basic Excel and Email
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Email
• Basic Excel
• Someone polite and patient

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.

Quick facts

• Location: Adajan, Surat, Gujarat
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Vardaan Hr Solutions.