Telecaller

Varma Properties & Construction is hiring a Telecaller in Jawahar Colony - Faridabad, Delhi. You can earn up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Complaint handling, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Position details

• Location: Jawahar Colony - Faridabad, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1

Apply today and take the next step in your career with Varma Properties & Construction.