Senior Telecaller

Looking for a Senior Telecaller role in Nana Varachha, Surat? Varshaben Vikrambhai Bhopala (Legpragmatism Intellectual Services) is hiring now. The team is filling 15 vacancies. Salary is up to ₹15,000/month.

In the employer’s words

Make Outbound Calls To Potential And Existing Customers Explain Company Products/Services In A Clear And Professional Manner Generate Leads And Convert Inquiries Into Sales Follow Up With Interested Customers Regularly Maintain Customer Database And Update Crm/Excel Records Achieve Daily, Weekly, And Monthly Sales Targets. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Gujarati, Hindi, English

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with English, Gujarati, Hindi, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Gujarati, Hindi, English
• You are calm under pressure and customer-first

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Nana Varachha, Surat, Gujarat
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 15

Click Apply to send your profile to Varshaben Vikrambhai Bhopala (Legpragmatism Intellectual Services). It takes less than a minute.