Telecaller

Varuna Electric Work has an opening for a Telecaller based in Panki, Kanpur. No experience? You can still apply. The pay goes up to ₹13,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹10,000 – ₹13,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Active listening, Typing speed, CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.

Position details

• Work location: Panki, Kanpur, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Varuna Electric Work.