Telecaller

A new Telecaller role is open at Vashishtha AS Pvt Ltd, Governorpet, Vijayawada. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Compensation: ₹10,000 – ₹20,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, CRM tools, Active listening and Verbal communication
• Basic English
• Freshers can apply

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

Job details

• Location: Governorpet, Vijayawada, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Vashishtha AS Pvt Ltd.