Telecaller

Vasudev communication has an opening for a Telecaller based in Laxmisagar, Bhubaneswar. Salary is up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: Complaint handling, CRM tools, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Quick facts

• Job location: Laxmisagar, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work mode: Office-based

Click Apply to send your profile to Vasudev communication. It takes less than a minute.