Telecaller

Vasundhara Properties Mart has an opening for a Telecaller based in Sector 27 - Gurgaon, Delhi. The pay goes up to ₹20,000/month. There are 6 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Key responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Typing speed, Active listening, Verbal communication, Complaint handling
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Quick facts

• Location: Sector 27 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 6
• Work mode: Work from office

Apply today and take the next step in your career with Vasundhara Properties Mart.