Customer Relationship Management (C...

Vasundhra Financial Intermediaries Private Limited has an opening for a Customer Relationship Management (C... based in Rajpur Road, Dehradun. No experience? You can still apply. You can earn up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : English, Hindi | Type : Mutual Funds

Who can apply

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of English, Hindi and Mutual Funds
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Type: Mutual Funds
• A calm under pressure, patient attitude

Pay and perks

Compensation: ₹16,000 – ₹20,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Rajpur Road, Dehradun, Uttarakhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vasundhra Financial Intermediaries Private Limited reviews applications regularly.