Tele Caller

Vatsala Impex Pvt Ltd is looking for a Tele Caller to join its team in Shantipura, Ahmedabad. The pay goes up to ₹15,000/month. The team is filling 2 vacancies.

Employer’s description

Telecalling. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Gujarati, Hindi, English

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English, Gujarati, Hindi and Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Gujarati, Hindi, English
• A calm under pressure, patient attitude

Quick facts

• Work location: Shantipura, Ahmedabad, Gujarat
• Openings: 2
• Employment type: Full time
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Vatsala Impex Pvt Ltd reviews applications regularly.