Operation Manager

Vaxinet Healthcare Pvt Ltd wants to bring on an Operation Manager for its Santoshpur Avenue, Kolkata team. Salary is up to ₹15,000/month.

Note from the employer

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Basic Excel and Email
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email
• A polite, customer-first attitude

What the job involves

As an Operation Manager, your work will include:

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Santoshpur Avenue, Kolkata, West Bengal
• Work mode: Work from office
• Openings: 1
• Interview timings: By Appointment
• Employment type: Full time
• Working hours: 9:30 AM - 7:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Vaxinet Healthcare Pvt Ltd.