Service Assistant

VB Enterprises Scaffolding & Shuttering Rental Services in Greater Noida wants to bring on a Service Assistant for its Greater Noida, Delhi team. The pay goes up to ₹15,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹13,000 – ₹15,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, Active listening, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Position details

• Location: Greater Noida, Delhi, Delhi
• Job type: Full time
• Vacancies: 1
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with VB Enterprises Scaffolding & Shuttering Rental Services in Greater Noida.