Customer Care Executive Helpdesk

Vcare Hospitality India Private Limited wants to bring on a Customer Care Executive Helpdesk for its Velachery, Chennai team. The pay goes up to ₹19,000/month. Freshers can apply. The team is filling 2 vacancies.

Employer’s description

* Handle Customer Queries And Resolve Concerns By Coordinating With Relevant Departments* Guide Customers Regarding Store Locations, Mall Services, Events, And Ongoing Offers* Maintain Strong Knowledge Of Retail Stores, Brands, And Restaurants Within The Mall* Assist Customers With Amenities Like Wheelchairs, Baby Prams, And First Aid Support*.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of Time management, Problem solving, Teamwork and Basic computer use
• Good English
• Freshers can apply
• Someone eager to learn and punctual

Key responsibilities

• Maintain a professional attitude with customers and colleagues
• Coordinate with your supervisor and team members
• Complete assigned tasks accurately and on time
• Follow company processes and safety guidelines
• Raise issues early and suggest practical fixes
• You will keep simple daily records of your work.

Salary

The salary for this role is ₹17,000 – ₹19,000 per month.

Quick facts

• Work location: Velachery, Chennai, Tamil Nadu
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Vcare Hospitality India Private Limited.