Telecaller

Join VCS Services as a Telecaller in Ameerpet, Hyderabad. No experience? You can still apply. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Complaint handling, Verbal communication, CRM tools, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Location: Ameerpet, Hyderabad, Telangana
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — VCS Services reviews applications regularly.