Field Collection Executive

Join Vdm Managments as a Field Collection Executive in Meerut. The pay goes up to ₹18,000/month. The team is filling 2 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card

Salary and benefits

The salary for this role is ₹13,000 – ₹18,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Credit Card
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card
• You are customer-first and patient

Job details

• Location: Meerut, Uttar Pradesh
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Click Apply to send your profile to Vdm Managments. It takes less than a minute.