International Bpo Executive

Ve-Raj Data Mind Solutions Private Limited has an opening for an International Bpo Executive based in Kharadi, Pune. The team is filling 15 vacancies. Salary is up to ₹32,000/month.

Employer’s description

Hiring: Customer Support Executive International Chat Process Process: E-Commerce Seller Support Location: Pune Kharadi Ctc: Up To 35,000 Cab Facility: Availableeligibility & Requirements Minimum 1 Year Experience In International Voice/Chat/B2B Process Excellent English Communication & Customer-Handling Skills Ug/Gra. 1 - 2 Years Experience Compulsory. | Languages : English

Compensation

The salary for this role is ₹27,000 – ₹32,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Your responsibilities

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Kharadi, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Ve-Raj Data Mind Solutions Private Limited.