International Chat Support

Join Ve-Raj Data Mind Solutions Private Limited as an International Chat Support in Kharadi Bypass Road, Pune. Salary is up to ₹35,000/month. The team is filling 27 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International

Salary

The salary for this role is ₹27,000 – ₹35,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Someone patient and customer-first

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Location: Kharadi Bypass Road, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 27
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ve-Raj Data Mind Solutions Private Limited today.