Telecaller

Looking for a Telecaller role in Jodhpur? Ved and Krishna Associates is hiring now. Freshers can apply. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Job details

• Job location: Jodhpur, Rajasthan
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ved and Krishna Associates today.