Telecaller

Vedanta Arogya Care wants to bring on a Telecaller for its Pitampura, Delhi team. The team is filling 4 vacancies. The pay goes up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹12,000 – ₹18,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Active listening, Verbal communication, CRM tools, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.

Job at a glance

• Work location: Pitampura, Delhi, Delhi
• Work type: Office-based
• Vacancies: 4
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vedanta Arogya Care today.