Telecaller

Looking for a Telecaller role in Malegaon, Nashik? Vedanta Classes is hiring now. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with CRM tools, Active listening, Verbal communication, Complaint handling
• Basic English
• Freshers can apply

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Job at a glance

• Work location: Malegaon, Nashik, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office

Click Apply to send your profile to Vedanta Classes. It takes less than a minute.