Senior Telesales Associate

A new Senior Telesales Associate role is open at Vedas Cure Private Limited, Sector 3 - Noida, Delhi. The team is filling 10 vacancies. You can earn up to ₹22,000/month.

Employer’s description

We Are Looking For A Compassionate And Result-Oriented Health Counsellor To Assist Patients Over Phone Calls. The Candidate Will Be Responsible For Understanding Patients' Health Concerns, Providing Appropriate Guidance About Healthcare Services, Resolving Queries, And Coordinating With Patients Throughout Their Treatment Journey. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic
• Languages: Hindi, English

What you will do

As a Senior Telesales Associate, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Position details

• Job location: Sector 3 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work mode: On-site
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Vedas Cure Private Limited. It takes less than a minute.