Telecaller

Looking for a Telecaller role in Katargam, Surat? Vednova IT Solutions is hiring now. The team is filling 5 vacancies. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Languages : English, Hindi, Gujarati

Salary

Compensation: ₹10,000 – ₹15,000 per month.

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Comfortable with English, Gujarati, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Gujarati
• Someone polite and customer-first

Key responsibilities

As a Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Katargam, Surat, Gujarat
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Vednova IT Solutions.