Tele Caller

Vee Tech has an opening for a Tele Caller based in Valasaravakkam, Chennai. Salary is up to ₹14,000/month. No experience? You can still apply. 3 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Compensation

Salary: ₹14,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Graduate or equivalent
• Good knowledge of Hindi and English, Complaint handling, Verbal communication and Active listening
• Female Only
• Basic English
• Freshers can apply
• You are patient and customer-first

Job details

• Location: Valasaravakkam, Chennai, Tamil Nadu
• Job type: Full time
• Openings: 3
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Vee Tech.