Senior Telecalling Officer

Join Veil Craft Solutions as a Senior Telecalling Officer in Avantika - Ghaziabad, Delhi. Great for first-time job seekers. Salary is up to ₹15,000/month.

Note from the employer

Handle Customer Calls, Generate And Follow Up On Leads, Understand Customer Requirements, Promote Products, Prepare Quotations, Maintain Call Records, And Convert Leads Into Sales. Type : Outbound, Sales, Domestic, Sales | Marketing | Languages : Hindi

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Sales
• Marketing
• Languages: Hindi
• You are polite and customer-first

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Avantika - Ghaziabad, Delhi, Delhi
• Work type: On-site
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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