Telecaller

Vel Tech is hiring a Telecaller in Governorpet, Vijayawada. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Hindi and English, Active listening, Typing speed, Verbal communication
• Basic English
• Freshers can apply

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Governorpet, Vijayawada, Andhra Pradesh
• Vacancies: 1
• Employment type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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