Front Office Executive

Vels Enterprises is looking for a Front Office Executive to join its team in Ayappakkam, Chennai. Salary is up to ₹18,000/month.

Note from the employer

Telecallig. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• A patient, customer-first attitude

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

As a Front Office Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Ayappakkam, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Vels Enterprises.