Tele Caller

Velvetvista Infra Llp () wants to bring on a Tele Caller for its Mohali team. The team is filling 2 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Responsible To Handle Outbound Calls To Generate Leads And Sell Our Companies Products And Services And Solve Quires. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : Punjabi, English, Hindi | Preferred Experience In : Real Estate

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Outbound, Punjabi, Real Estate, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: Punjabi, English, Hindi
• Preferred Experience In: Real Estate

Your responsibilities

As a Tele Caller, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Mohali, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Shift: 10:00 AM - 7:00 PM | Monday to Sunday Rotational week off
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Velvetvista Infra Llp ().