International Voice Process Agent

A new International Voice Process Agent role is open at Venfosys Private Limited, Janakpuri District Center, Delhi. The team is filling 10 vacancies. You can earn up to ₹25,000/month. Freshers can apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Sales, International, Outbound | Marketing | Languages : English

Pay and perks

The salary for this role is ₹14,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, International, Marketing, Outbound, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales, International, Outbound
• Marketing
• Languages: English
• Someone patient and calm under pressure

Roles and responsibilities

• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Janakpuri District Center, Delhi, Delhi
• Timings: 11:15 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 10
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time

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