Telecaller

Venkateswara Business is hiring a Telecaller in L B Nagar, Hyderabad. You can earn up to ₹18,000/month. There are 30 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi and English, CRM tools, Complaint handling, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Position details

• Work location: L B Nagar, Hyderabad, Telangana
• Work type: Work from office
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Venkateswara Business.