Field Collection Executive

Looking for a Field Collection Executive role in Diamond Harbour Road, Kolkata? Ventura is hiring now. 30 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

On-Field Visits:Conducting Physical Visits To Customers' Locations To Follow Up On Overdue Payments. Customer Communication:Engaging With Customers To Remind Them Of Outstanding Dues, Explain Payment Options, And Address Any Concerns. Negotiation And Payment Plans:Negotiating Suitable Repayment Terms With Customers That Align With Company Poli. More Than 2 Years Experience Compulsory. | License | Should Have : Bike

Key responsibilities

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Eligibility

• At least 2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Bike and License
• Male Only
• No English required
• Own bike
• More Than 2 Years Experience Compulsory.
• License
• Should Have: Bike
• Someone polite and customer-first

Salary

Compensation: ₹10,000 – ₹20,000 per month.

Position details

• Job location: Diamond Harbour Road, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Ventura.