Supervisor

A new Supervisor role is open at Ventura, Tollygunge, Kolkata. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Only Experience Candidate Required. Minimum 5 Yrs Experience. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Basic Excel, Computer
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer
• A customer-first, patient attitude

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Location: Tollygunge, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10
• Employment type: Full time

Apply today and take the next step in your career with Ventura.