Telecaller

Ventura is hiring a Telecaller in Tollygunge, Kolkata. You can earn up to ₹18,000/month. The team is filling 30 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi

Pay and perks

Compensation: ₹8,000 – ₹18,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Bengali and Hindi
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi
• You are patient and polite

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Position details

• Location: Tollygunge, Kolkata, West Bengal
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ventura.