Tele Caller

Join Venus Global Educational Consultancy as a Tele Caller in Benz Circle, Vijayawada. There are 5 open positions. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, Active listening, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone patient and polite

Key responsibilities

As a Tele Caller, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Location: Benz Circle, Vijayawada, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Venus Global Educational Consultancy.